Contact Us

Contact Us

Need help with an order, sizing, shipping, returns, or anything else?

We’d love to hear from you.

Email: hello@kaiakini.com

When contacting us, please include as much detail as possible so we can help quickly.

For order enquiries, please include:
- your full name
- order number
- email address used at checkout
- a short description of what you need help with

For returns or exchanges, please include:
- your order number
- item name
- size
- reason for return or exchange
- photos, if the item is faulty or damaged

We aim to respond as soon as possible during working days.